AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell C breaching customer signed contract | #189635

Cell C
Cell C breaching customer signed contract

Cell C have changed terms and Conditions for the Blackberry provided service. I've been with them since 2010 because of their good Blackberry Internet Service. Last year I upgraded to a new Blackberry Bold 9900 again for the good offers they advertised but all of a sudden they changing their usage policy and now I have to suffer for more payments than what I can afford and more than what we agreed on (signed). To me this is a pathetic breach of contract that affects us (long term customers). This should be applied at the end of my contract, not during. Its not what I singed for.

If there's a way I want to terminate my contract and give their phone back, even paying it off if need be. At least now I know I wont have any bill coming from them on monthly basis.

Good relationship I had with them but this is where it ends. I cant afford to be charged extra 15c per MB for browsing the net even though I never checked if I consume more than a Gig per month or not. Its totally rediculorurs

Date:

Company: Cell C

Country: South Africa   City: SANDTON

Category: Telecommunications

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