AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Telkom Line Down | #179954

Telkom
Telkom Line Down

Our Landline and ADSL went down on Saturday the 3rd of August 2013 and it's been down since then.

It was reported to Telkom and they inducated that they had a Technical upgrade done over that weekend, the problem the line is still down, everytime I contact them it's the same excuse "the upgrade"

I have been without this service for the last 8 days and there's no inducation as to when this will be fixed.

When wil this be sorted, and will I have to pay for this period of service I lost or will I get a rebate for the lost service which is about 25% of the bill.

Date:

Company: Telkom

Country: South Africa   City: Technical Dept

Category: Telecommunications

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