AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Empty promises | #178828

Cell C
Empty "promises"

No cell c had stock of the Samsung S4, when I phoned Zevenwacht branch I was told they had 3 in stock. I asked them to keep one and I will be there after 4. when I get there, the guy makes up some story and then says no one of the other staff sold it without his knowledge. He makes a few calls and promises to have one there the next day. I call the next day and no stock
Then he calls the next day to say they got stock, I ask to please keep it as I will only be able to come around the next day. He says yes. I call him the next day and he says he still has it, I make a plan to go straight after work but then he calls at 4 to say its been sold.
He then calls like 3 days later to say they will have stock soon
He must have been lieing this whole time because I called about 10 stores and no one else had stock
I managed to then get excellent service at the repair cell c shop in tygervalley and got my phone

Date:

Company: Cell C

Country: South Africa   City: Zevenwacht

Category: Telecommunications

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