Complaint / review / scam report
Cell C
Wrong billing and misterious charges 0848544854

I had a case in 2011 where i was down graded from control chat 500 to control chat 100 and i was told that i will not be charged for the migration but the strore migrated me twice and charged me for both migrations of which the other i did not know how it came about

I have lodged a complaint through Hello peter and was later refunded but that was never communicated with the finance/billing department and now i have been handed over to JM Attorneys for moneys owed to cell c, I have sent emails to customer services and the person named Mbongeni Ntshangase and Petro De Freita nothing came out of it and they have all not responded to my queries

I need to know if the store tells me i dont have to pay for migration why was it billed to my account after two months And why was i migrated twice and charged R1478.00 when a single migration is only R750.00?

Till to day i still need answers

Offender: Cell C

Country: South Africa   Region: All Country   City: Menlyn

Category: Telecommunications


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