AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Unacceptable service | #169257

Mtn
Unacceptable service

I'm deeply disappointed in the Mobile Network "service" provider which I've been a faithful subscriber of for over 6 years. They can not, repeat CAN NOT, get my billing right!! Despite my having made payments of exhorbitant amounts, they continue to send me ludicrous statements, and suspending my account. I receive statements, which make no sense and correspond neither with my debit order deductions, nor each other. I receive smses requesting amounts payable, which when paid, are insufficient. I continously get contrasting information from the call centre agents and branch consultants. I need this rectified and my account reactivated IMMEDIATELY.

Date:

Company: Mtn

Country: South Africa   City: General

Category: Telecommunications

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