AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom out of box guarantee | #140813

Vodacom
Vodacom out of box guarantee

Vodacom! you are the biggest bunch of incompetents i have ever met!

I get my up grade and get a Faulty iPhone. i was told that if there is a problem i must return it within 7 days which i do on day 5... the phone is not swopped out but sent off, with no way of tracking where it is what the status is, or when it will be resolved. i was told i would have an answer in 24hrs now i will only have an answer on monday!

your staff are helpfull but your policies say nothing about customer service!

I will be taking this as far as i can!

Date:

Company: Vodacom

Country: South Africa   City: Gauteng

Category: Telecommunications

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