AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Puts the phone down in Mid Sentence | #131535

Mtn
Puts the phone down in Mid Sentence

I loaded R 50 airtime to buy the 1 day uncapped bundle. My balance was R 53 but when I tried to load it it kept on saying I don't have enough airtime. I phone 173 and spoke to Zanele who said to me I don't have enough airtime and put the phone down on me@!!! When I tried to phone back it kept on saying all the call centre agents are busy and it cuts you off!
Really in today's day and age to cut a client off mid-sentence!

Date:

Company: Mtn

Country: South Africa   City: Customer Service

Category: Telecommunications

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