AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Cell C Roaming not activated- EPIC FAIL | #118676

Cell C
Cell C Roaming not activated- EPIC FAIL

I Traveled to Seattle USA and upon my arrival I sent Cell C an email to activate my Roaming service. It took them more than 4 days to respond to the mail requesting additional information after all everything was provided in the first response. I then decided to make a call to their call centre and spoke to a consultant who argued with me and eventually told me that they cannot activate roaming unless I am in South Africa, what a disappointment and a shocker for a network like them to operate on such a small scale. Nevertheless I decided to write this post just to inform the general public. Thanks my contract expire in July I will be gladly moving away to another provided and inform friends and family of the disaster of a service they provide.

I will be tweeting and blogging about there poor service. How bad can they get

Date:

Company: Cell C

Country: South Africa   City: Headoffice

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google