From November 2012 I noticed that my Vodacom Bill was high, I did not pay too much attention the went on for the month of Dec, Jan, Feb March But then in April I traveled Out of the country for the whole month but when I came back and got my bill my bill was still high. I Then when to the Vodacom customer care center in Sandton City to enquire. What I found as to the reason for my high bill was shocking. A company called Integrat had from November been taking R5.26 a day off my Vodacom account now because I did not have the option of itemised billing I was not able to pick this up. The lady at Vodacom helped me to phone this company a Gentleman who Identified himself only as Moses answered and his only explanation was that i may have clicked yes on something that flashed on my screen while i was downloading the WhatsApp application. and while I was there there was three other people with the same complaint and the ladies at the Customer care said apparently this is the norm they get over 50 complaints about this company Integrat taking money off their accounts and its mostly on Prepaid customers that would typically not receive a bill. Surely this cant be legal.
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