Complaint / review / scam report
Poor service

I requested a Itemised billing from Vodacom, one that can't help you if you want to query your data usage, only dates on there no sites, anyway you fight a losing battle. On the Saturday I requested a itemised billing from the local vodacom shop. No response for vodacom, On Monday morning I requested the same itemised bill by faxing the same documents to there customer care department. After a half an hour they responded in sending me the itemised bill. After 3 hours I receive the same itemised bill, saying that this was on my request, I never requested the same bill, stupid of me. I am now billed for the same bill twice. They say its my mistake. Thanks vodacom for my stupidity. Be aware vodacom customers.
Author: MnrPetersen

Offender: Vodacom

Country: South Africa   Region: All Country   City: Vodacom

Category: Telecommunications


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