AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Order Priorities | #107013

Cell C
Order Priorities

So going on 10 days now ans still no stock of the S4 (Ordered the 29th), I have contacted the store multiple times and reached out via Facebook and dont get any concrete response. All i get is, we dont know when we will be getting, Samsung only sent 1000 to South Africa.

Vodacom confirmed with me that if i order today, i will receive the phone tomorrow. If i dont get some concrete feedback, i will cancel the contact and go to Vodacom rather, as this is pathetic.

Worst of all, people admittedly having ordered their phone after me, are told they will receive priority. How does that work?! And please, don't give me an empty promise of a phone call or someone contacting me. Rather get them to contact me then respond on HP, after i have been contacted.

Also it seems that the online orders receive priority over the walk in's. Of which i tried to do (order online) but to date have received no response from them, that's why i went in store.

Date:

Company: Cell C

Country: South Africa   City: Cape Gate / Online

Category: Telecommunications

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