AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - When will Cell C up their game? | #106760

Cell C
When will Cell C up their game?

HOW MANY TIMES TO I HAVE TO REPORT ON CELL C's BAD SERVICE DELIVERY???

I hope to finally get a response from some one at Cell C and not just "I have sent an email and some one will contact you" which never happens!

First weekend in April I went to Cape Gate Cell C to take out a deal on an upgrade. I am still waiting for them to say they have received my order which they were suppose to place. Beginning of a month and you don't have stock of something that is advertised not so good and then to say other customers are also waiting. I wonder if they were contacted.

Thinking it would be quicker I decided to go through to only receive half my deal. I have tried contacting Cell C 7 times and was promised I would get my outstanding TAB by a supervisor i am still waiting. However Cell C will expect me to pay for my deal at the end of the month. This is not the first time i have had problems with Cell C and wish they would get their service together. How do you send a customer half a package? Not follow through with orders? Not contacting customers? and and and.

I am sick of Cell C making endless promises on all marketing but not delivering.

Date:

Company: Cell C

Country: South Africa   City: Head Office

Category: Telecommunications

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