AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN overcharges after contract ends | #100324

Mtn
MTN overcharges after contract ends

Attention Nomonde. REQ:2014519
I am writing another complaint due to your inability to investigate this matter properly.
My previous complaint (https:///mtn/complaints/billed-after-contract-was-terminated-1062482) describes the problem already - and the fact that I tried to help MTN end the contract already in FEBRAURY 2013.

Here is a detailed log of every payment I have made. Perhaps that will make it easier for the clowns at the MTN billing department to understand why I have been billed a 25th time.

Apr 2011 : R394 (MTN billed me double here, for March AND April)
May 2011 : R179
Jun 2011 : R179
Jul 2011 : R179
Aug 2011 : R179
Spt 2011 : R179
Oct 2011 : R179
Nov 2011 : R179
Dec 2011 : R179
Jan 2012 : R179
Feb 2012 : R179
Mar 2012 : R179
Apr 2012 : R179
May 2012 : R179
Jun 2012 : R179
Jul 2012 : R179
Aug 2012 : R179
Spt 2012 : R179
Oct 2012 : R179
Nov 2012 : R179
Dec 2012 : R179
Jan 2013 : R179
Feb 2013 : R179
Mar 2013 : R179

Apr 2013 : R179!!! (should not have been billed)

You have overcharged me incorrectly a 25th time.
PLEASE WAKE UP!

Date:

Company: Mtn

Country: South Africa   City: National

Category: Telecommunications

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