Planet Fitness
Still Debiting my Account after Cancellation

Hi

Please could you tell me why my account is still being debited after I received confirmation of my cancellation on the 12 Aug 2013 with reference number 24366

They debiting my account and also taking off a service fee

#PLANETFS 68561154PLANET131016
Service Fee
Amount
-7.00

Can I have all money refunded that's due to me ASAP