AfricaComplaints.com » Sports » Complaint / review: Planet Fitness - Perfect when selling, problems to get the service | #204950

Planet Fitness
Perfect when selling, problems to get the service

We went last Friday and we were pretty much convince by your sales person to join the gym with the package he offer us, we told him right in the spot that we were not married, he said not a problem.
He offered me a nice package of 500 visits within 3 years for the once off payment of R5050 for one member, because we were 2, he then said that if we add R2870 the other person will have the same benefits, I didn't pay on the spot just because I didn't have my credit card with me, so we went back on Saturday to finalize the membership, just after the payment was made the sales manager came across us and guess what? trouble; He said to us that the only option for us to activate the second membership is if we give him a marriage certificate or an affidavit from the police, we said to him that we are not married (for the billion time we said it to planet fitness personale that we are not married).

Date:

Company: Planet Fitness

Country: South Africa   City: Moreleta Park

Category: Sports

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