Email belowe was sent to me on the 20/03, voucher was only sent out on the 10/04!!! Unexceptable servive!!
Good day Miss Viljoen,
Thank you for your correspondence.
Our current range is a good value for money range and we at Clicks are investigating and working on improvements all the time. We are also working very hard on a new range of nappies that will compare to the bestselling brands in the market.
Thank you for your valuable feedback and please know that we do take your suggestions and issues to heart and will continuously strive to improve our offer to our customers.
Your experience was certainly not of the standard we aim for, and we sincerely apologise for the inconvenience caused.
As a gesture we would like to send you a Clicks Gift Card valued at R180.00 to be redeemed at any Clicks store. Kindly provide us with a postal address to which this may be sent and we will shall expedite said Gift Card post-haste.
Should you require any further information, please do not hesitate to contact us.
Warm Regards
Rasmayah Dien|Customer Service Consultant
(: 0860 CLICKS (0860 254257)|? 27 21 465 [URL Removed]
I wish to here from a manager!! 072 948 3004
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