I ordered an item online. When it arrived it was not what was on the site. I let them know and they said I should send it back and I'll be reimbursed.
The last e-mail I received from Kalahari was the following:
Good day Craig
Thank you for contacting us.
Our returns department confirmed item received on 29 April 2010 and handed to our logistics department. We are currently following up on the status of return and whether your account could be refunded instead.
We regret the delay and inconvenience caused.
Feel free to contact us should you have any further queries.
Kind regards,
I'm still waiting 3 years later.
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