AfricaComplaints.com » Shops, Products, Services » Complaint / review: Pick n Pay - PNP does not honour returns policy | #69348

Pick 'n Pay
PNP does not honour returns policy

The PNP returns policy states if you have an item that you would like to return and do not have a till slip they will issue a gift card. Kadija refused to honour this policy to exchage baby daipree sizes and was very rude to me as a customer. This is the last straw from PNP after numerous customer complaints. Now as a consumer I will go to GAME or CLICKS and they will happily exchange the products as per their policy. I will also shop at Checkers, Spar and Woolworths. Thanks pick n pay for loosing a custome

Date:

Company: Pick 'n Pay

Country: South Africa   City: Norwood Mall

Category: Shops, Products, Services

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