I recently purchased a laptop for work purposes from Dion Wired in Centurion Lifestyle Centre. I mentioned to the Salesman that the laptop was going to be used at work and that it will need to be connected to the domain therefore I required Windows 8 Professional. The Salesman assured me that the laptop was of a very high spec and that Windows 8 Singular was sufficient, however that if there are any problems that I can bring the laptop back within 7 days and that they will gladly assist me.
After having taken the laptop to work and having specified the OS version to the IT Specialist, I was informed that the OS was a basic edition and therefore could not be connected to the domain at work. I called Sales Manager Louie at the branch who then advised me to bring the laptop into the store.
I took the laptop back as requested and after having had a discussion with the Sales Manager and Salesman, the Sales Manager, with no fuss or complains, assisted me by providing me with an upgrade to the required Professional version.
Compliments to Sales Manager Louie and Salesman Randy - Customers can be assured - Dion will assist you as promised!
WELL DONE DION, GREAT CUSTOMER SERVICE!
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