Complaint / review / scam report
Incorrect ITC listing. FOSCHINI IS PATHETIC!!!!

I settled my account in Sep 2011 and I was listed 7 months later. I spoke to Leanne in june 2012 and she confirmed to me that this was a mistake from their side and that she would ask their admin dept to rectify and alert ITC. I got tired to query this and hoped that they would do it in their own time and let me know. On 28/02/13 i called again and spoke to Kenneth who understood my query and asked me to fax him my credit report and he will ask his admin dept to resolve it within 48 hours. i faxed, called to confirm and Agnes confirmed receiving my fax.I called on 1March and spoke to Angelique, who confirmed that my query is being dealt with and I should get a response by friday afternoon or saturday morning. i called again this morning and spoke to Bianca who first told me that it should take 7 working days and when i fought with her she decided to hand it to her supervisor Lizelle Forbes.I called after 4 hours, I was told that there is nothing that can be done because the listing if for my bad payment behaviour and it will be removed after two years. Romy from ITC told me this is not true. Foschini must advice ITC to remove my name.HOW DIFFICULT CAN THIS BE?
Author: mphomon

Offender: Foschini

Country: South Africa   Region: All Country   City: Head office

Category: Shops, Products, Services


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