Having been cycling for a while now, like the rest of the world, I have mostly experienced bad service from the majority of the bigger bike shops. Then I pop past Cycle Lab Somerset West and meet Kyle.
In my life I have never met a gent more eager to help, go the extra mile and offer great advice, even if it means he might make a smaller sale.
I wish all bike shops had people like him, and I will fly my new bike down to CPT for them to service!
Your franchise should be proud of you!
Regards
Andre
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