Never in my life have I experienced such shocking service, lack of ownership and a bunch of people so useless!!! 6 weeks to service a high end bike and rework the frame??? From pillar to post, one excuse after another, nobody can actually tell you what is going on. One thing after another, phone ...
Well done on the marketing of Cycle Lab. Pity I could not experience your superior service. Went to fetch my bicycle after a week and they had forgotten to service it. Surly they should check that all job cards are attended to. Well done to Tour de France for doing the service ...
I just want to thank Tertius and the team at Cycle Lab Little Falls for the exceptional service they provided in buying a new bike. I wanted to buy a bike on credit and they did everything they could help make sure that I could get the bike. ...
5th November I took my bike wheels to get sealant into the tubes, Ryno tells me that he cannot do it right away and will only have it ready in 2 or 3 days. I told him to call me when it was done so I could collect! No contact from Cycle lab for 2 weeks. Went into store to complain and Ryno says ...
Being in the market for an "entry level" bicycle, at around R 10, 000.00 apparently reduces the need for retailers to provide service. Fro me, however, this seemed a rather large sum of money to spend on a bicycle... the general response from most bicycle shops in the area left much to be ...
I just want to compliment Cycle Lab on their great service and friendly staff! It is refreshing to know their are people giving out great service with a smile out there. thank you and keep up your good work! ...