My Air-o-space bed had a puncher I did not even have it for 6months and when I returned it to the store the told me they will fix it with in the next 6 weeks. I took it to them early December in 2013. They never gave me any feedback or called me to tell me that it is fixed and I can collect it at the store. On Monday I decided to go to the store and when I got there it was fixed and was just laying there. They probely thougth I will forget about it so they could take it for themself. Please learn how to give feedback!!!
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