I purchased a bare cylinder head for Nissan YD25 D22 Model from Bakkie Centre. I fully explained its for Nissan Navara D22 which is a pathfinder. After 3 days i returned the head as it was not exactly mine, which has manual injectors. They took back the head and asked me to wait for the right one. I waited 5 days with no communication and when i requested a refund it came with a 20% deduction. I asked the right part and they supplied a wrong part. They deducted 20% instead of 10% in their policy.
The manager who happen to be white was rude and snapping which i snapped back and called him a moron.