AfricaComplaints.com » Cars & Transport » Complaint / review: Nissan South Africa - SERVICE, BILLING AND FEEDBACK DISGRACE!!! | #93462

Nissan South Africa
SERVICE, BILLING AND FEEDBACK DISGRACE!!!

I bought a second hand Nissan Pathfinder 5 months ago in Bloemfontein. On 30 Jan 2013 in Pta the Head gasket has blown. The car was towed to Atlantis Nissan in Centurion. The Monday I phoned Nissan Central (Bfn) and inform them that I am not satisfied what happened to the vehicle. They said to me that they want the vehicle back in Bloem to fix it themselves. Returning costs and labour costs from Atlantis Nissan to be out of my own pocket, which I have paid.
I logged a complain at Nissan SA as non of the dealers coming back to me regarding status or progress on the vehicle. I must phone them every time to find out what is going on. Even Nissan SA said that they will call me EVERYDAY to give feedback, it did not happen. I am still without my vehicle for almost 3 months and now one of the parts are missing and I am liable for it (AMAZING HEY). It will take another 14days as that part is not available in SA. I asked for a courtesy vehicle for 3 months without any luck!! Nissan must take their car back and I need my money back! Oh and I am busy telling this story to Carte Blanche as well.

Date:

Company: Nissan South Africa

Country: South Africa   City: Atlantis & Central Nissan

Category: Cars & Transport

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