AfricaComplaints.com » Shops, Products, Services » Complaint / review: Hi-Fi Corporation - False advertising and cellphone contract problems | #307609

Hi-Fi Corporation
False advertising and cellphone contract problems

There is a Vodacom deal: get two Blackberry's for R199pm. One Blackberry is then on contract (with BIS activated) and the other is on prepaid and one gets R49pm. Unfortunately they did not tell us that BIS cannot be activated on the second Blackberry (prepaid). Even Vodacom could not activate BIS and they said it's part of the contract with Hifi-corporation. The second blackberry can't therefore use BBM's. This is false advertising!

Other problems too: The prepaid sim card went through the till as 'Justin Bieber' and we had to visit the store again to rectify this problem. They also gave us a nano sim on the contract side instead of the normal sized SIM card. Eventually they recommended us going to Vodacom store to rectify all the problems. Vodacom was shocked to see the way in which the contract was handled and paper work was not done correctly.

Date:

Company: Hi-Fi Corporation

Country: South Africa   City: Menlyn

Category: Shops, Products, Services

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