Good day,
During the previous period which ended on 15 November 2013, I had earned more then 100 points but was not awarded any voucher. As per your website if more then 100 points are collected during a 3 month period then a voucher will be awarded. This was not done!
Your website states:
"When do I get Cash-back?
When you earn 100 ClubCard Points or more by the qualification dates below, your Points will be paid out as a Cash-back Reward mailed to you about 6 weeks after these dates."
Also the current period states I have 113 points but I require a further 87. WHY??
Sort out the mess.
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