AfricaComplaints.com » Shops, Products, Services » Complaint / review: Nestle - Nescafe Dolce Gusto | #302496

Nestle
Nescafe Dolce Gusto

I bought a Nescafe Dolce Gusto machine a couple of months ago and ever since then I have been struggling to find the coffee pods for it. I've tried Checkers, Pick n Pay and even Woolworths stores and the only ones I could find is the Cuppachino and Americano pods.
I could not find the Mocha or the Coffee Au Lait or the Hot chocolate pods as advertised.

Even when going down to Cape Town for the holiday, I was unable to find the pods there.

I find this disgraceful that Nestle / Nescafe could advertise and sell their products and not deliver and supply the coffee pods. I paid almost R2000 for the Dolce Gusto coffee machine and now I can't use it.

Anyone that reads this should rather buy a Nesspresso or Cafelux machine and NOT Nescafe Dolce Gusto!

Even the store managers at Checkers could not tell me when they will get stock, and some even told me that they don't even keep stock of the Nescafe pods.

I want a refund!!

Date:

Company: Nestle

Country: South Africa   City: Head Office

Category: Shops, Products, Services

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