» Shops, Products, Services » Complaint / review: Shoprite - CUSTOMERS FAULT FOR INCORRECT PRICES!!! | #293176


Today I, Rhoda Dlamini, went to Shoprite in Protea, Soweto to get a few last minute things for Christmas. I went to the tuna shelf. As I got there firstly the shelf only had like literally seven lightly salted tuna's left with a price tag that was hidden. I went on the assumption that it was that price as it was the only price there on that specific shelf. As I got to the till it scanned a different price. I approach one of the employees, and told him the tuna I purchased scanned a different price that doesn't reflect the shelf price, who than went to go and verify the price, little to find out that the price tag was incorrectly placed. The employee than went to the manager and explain everything to him, who was sitting at the till. During the process I was standing there trying to hear the solution. The manager than said that the price tag is not for the item you purchased. I told him that I know cause your employee explained it to me. Instead of him apologizing for the mistake, he than went on and on saying that it's my fault, I should have checked properly. I said than WRONG PRICES are placed in WRONG PLACES or THERE ARE NO PRICE TAG in the STORE . SO HOW AM I SUPPOSE TO KNOW!!


Company: Shoprite

Country: South Africa   City: Protea Gardens in Protea

Category: Shops, Products, Services


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