As per Your Complaint dated 9/12/2013, herewith a response,
At first when you came through you have stated that the waterproofing has been done before you have given us the watch for the replacement of a battery. We have then replaced the battery with a Swiss Battery Approved for All Watches. Standard Procedure of a battery replacement is to actually replace the battery and have it pressure tested in a Pressure Testing Machine, To ensure the watch being waterproofed. However Your watch has failed the waterproofing / pressure testing Result. Bearing in mind your watch has had seals that were damaged. Also not to mention, your reaction once we have provided you with proof on the result of the watch has been very.
0 comments