AfricaComplaints.com » Shops, Products, Services » Complaint / review: Woolworths - Poor, service and feedback | #275946

Woolworths
Poor, service and feedback

Applied for a Woolworths Store Card early in October 2013. After weeks of no response or contact, I sent a query and received an e-mail apologising and stating that it was an IT system error, as I already had an unclosed account. This was rectified and confirmed via email end of October 2013, then received a phone call from an agent to confirm the details, terms and credit limit of the new applied for account, which I confirmed and was told that my card would be sent within two weeks. 1st week of November 2013.
Now the into the first week of December and still no communication, let alone a card.

Date:

Company: Woolworths

Country: South Africa   City: Head Office

Category: Shops, Products, Services

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