Furniture (Bed) was ordered about 2 - 3 months ago. Deposit was paid and was told furniture delivered to the warehouse until delivery will take place on our instruction.
Called Studio Blue this morning to finalise the purchase and take delivery when we were told that the furniture has been sold and we should select something else.
Moving into a new place and getting married in a week, the entire room including flooring, blinds, cupboards, accessories and curtains have been bought to match the furniture, but now we are told what we ordered is sold.
On the phone, person we dealt with took the incident as if it is funny and we should just accept it.
Is studio blue going to redo the entire room to match whatever furniture we choose? The money deposited could have been invested to earn interest is studio blue going to reimburse us for the loss?
For such a renowned company very unprofessional and disappointed
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