AfricaComplaints.com » Shops, Products, Services » Complaint / review: Identity - Useless and unhelpful | #237684

Identity
Useless and unhelpful

It's funny how Identity can accept payment from my fianc? but can't assist him with an exchange. The assistance store manager comes up with a ridiculous story of you guys have a new policy implemented this month, Hello inform your clients as well. Any ways what's the difference of my fianc? exchanging an item on my account, he isn't making a purchase just changing the size. Please have a look at my account, and see my payment history thanks to your terrible attitude I have received I will be closing my account, if you can't value your customers then surely you don't need my business.

Date:

Company: Identity

Country: South Africa   City: Carlton centre

Category: Shops, Products, Services

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