I bought a gift card of R200.00 - when the recipient went to use it the amount of R200.00 was not loaded.
I subsequently went back to the branch with my receipt and the empty card - and was told they can't trace it and would come back to me. When they do trace it I will then have to go back there. It has been embarrassing to say the least. Am not feeling well and on strong medication, and if and when they sort it out will have to go back there at great inconvenience.
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