On 11/09 I bought Cremora (scan price= R32.99 shelf price R27.99), bbq spice (Scan R23.99, Shelf R15.99) and chicken polony (Scan R37.99, Shelf R27.99). I did not realise the prices immediately after they were scanned. I was suprised when I got home to check my slip and saw those ridiculous prices I was charged. Luckily the cashier realised th polony price and corrected it immediately and I paid R27.99 for it. I complained on their website the same day but i didnt get any response. I wonder if they check the complaints on their website.
I went back on on Sat (14/09)... this is a piece from my earlier complaint. I was called but I couldn't hear what the guy was saying as I was on the road (and I told him that he's not audible enough and he might get cut) and he got cut while still talking to me. So I am still waiting for a reponse from Pick 'n pay. Or is it safe to say it doesn't care? I'll wait for their excuse. Anyway maybe this is how they want they want publicity.
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