AfricaComplaints.com » Shops, Products, Services » Complaint / review: Clicks - Accused of abusing Sleeping Tablets | #196453

Clicks
Accused of abusing Sleeping Tablets

Today I went to the pharmacy at Click Swellendam to get my monthly supply of sleeping tablets. The pharmacist Andre van Zyl refused to dispense my meds, saying to me, in from of a shop full of people, that I abuse the tablets.

I have always had a script, the last from Dr Brink, previously from Dr Werth, for many years allowing me 60 Zolpidem per month. I know Dr Brink's script expired in June, but I only asked for 30 tablets today, and was refused on the grounds that in the past I "abused" the system and "abused" the sleeping tablets. I was embarassed in front of a whole queue of people. He made me feel like a drug addict or a criminal in front of everybody there. Andre van Zyl refused to even look at the script from Dr Brink which would explain why I previously was entitled to 60 tablets per month.

He told me to go away since he was not interested in serving me. When I insisted he look up my records he said he was not interested and I should go away to another pharmacy. He simply walked away and sat down at his desk and ignored me. When I called him, he told me I could call and I was going to wait forever because he was not interested.

Date:

Company: Clicks

Country: South Africa   City: Swellendam

Category: Shops, Products, Services

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