AfricaComplaints.com » Shops, Products, Services » Complaint / review: Beares - 3 Piece Gatsby Lounge set damaged-got display unit | #183529

Beares
3 Piece Gatsby Lounge set damaged-got display unit

I bought a 3 Piece Gatsby Lounge set with free Picasso coffee table from Beares in Vanderbijlpark. It was on special for R10999 & I asked for delivery in Vanderbijlpark that was an additional R450. Saturday morning I went back to the shop as I wanted to show my parents the set that I bought. The display set was not on the floor anymore. When I asked where it was it was said to me it have been covered in plastic & will be taken to storage on the second floor & I was showed the set wrapped in plastic. I asked why was the set now being moved to storage after I bought the same set & I was told the set is being discontinued & had to be removed from the floor. I told them that if this is the set that is going to be delivered to me there would be trouble. I was assured that my set will come from the Boksburg warehouse & that is why I had to pay the delivery fee. The setwas delivered to me in the same wrapping as I have seen in the shop the previous week. When I took of the plastic I could clearly seen that this was the display unit from the floor as the foot pieces was broken & scratch & there are cut marks on the leather. I asked the manager about the set but he kept saying it was sold

Date:

Company: Beares

Country: South Africa   City: Vanderbijlpark

Category: Shops, Products, Services

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