ON SATURDAY 27/07/2013 I WENT TO GAME AND PURCHASED 2 LADIES MOUNTAIN BIKES FOR MY 2 DAUGHTERS - I WAS ILL AT THE TIME AND DID NOT STAY IN THE SHOP FOR THE DURATION OF THE PURCHASE, I SPECIFICALLY ASKED FOR 2 DIFFERENT COLOUR BIKES BUT BOTH LADIES BIKES FOR MY GIRLS. WHEN WE TRIED ASSEMBLING THE BIKES OUTSIDE I SAW THAT THE ONE BIKE IS A BOYS BIKE AND NOT COMPATABLE FOR MY KIDS AS I ONLY HAVE GIRLS. I THEN DISMANTLED THE BIKES AND ASKED MY MOTHER TO CHANGE IT TODAY, THE STORE ASSISTANT REFUSED AND MADE A SCENE AT THE STORE EMBARRASING MY PARENTS IN FRON OF SPECTATORS. SHE THEN CALLED ME AND I SPOKE TO LUCAS BUT HE ISISTED THAT THE BIKE WAS USED CAUSE THE TYRES WERE DIRTY, I DID NOT WANT TO CONTINUE TALKING TO LUCAS CAUSE HE WAS VERY ADAMANT AND I ASKED HIM THEN TO SPEAK TO THE STORE MANAGER AND HE REFUSED AND SAID NO MANAGERS ARE AVAILABLE IN STORE, I EVEN ASKED HIM JUST TO CHANGE THE FRAMES SO THAT IT IS A GIRLS BIKE BUT HE REFUSED. HIS ATTITUDE AND BEHAVIOUR TOWARDS MY PARENTS AND MYSELF IS TOTALLY UNACCEPTABLE AND I REFUSE TO ACCEPT THAT THE STORE LIKE GAME CAN ALLOW THIS TO HAPPEN. IN THE FIRST PLACE GAME GAVE ME THE INCORRECT GOODS WHY SHOULD I BE HELD ACCOUNTABLE FOR YOUR
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