I needed paraffin and got to checkers hyper in Fourways at 4pm on the dot on Sunday last week to be told that I couldn't shop as they were closing at that time. Nonetheless I called the following day and spoke to the manager on duty, his name was Yuri, I told him that I only finish work at 6pm and wouldn't be able to make it to their store on time as they also closed at 6 during weekdays. He told me not to worry and arranged to keep the store open until I got there. I was really impressed with this level of customer service and would like to say that they've acquired a new customer in me!
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