I bought lounge suite from Morkels in my mothers account but i make payments via debit order. the contact was for 12 months and i missed only 2 months payment of which i'm aware of that. been calling them every month to confirm reciept of payment but there still outtanding amount which i have no clue where they are being added from. i then requested a detailed statement of all the money that has been paid arear like the proper statement from the day of purchase this was in May. i then reminded the on the 12 June 2013 but still no joy till todate but i was told there's still 2000 outstand but from, y calculation from the previous amoun they gave me it should be 1000. i then spoke to the supervisor but still. see email below:
From: Xoliswa Mkwayi [Email Removed]
Sent: 12 June 2013 11:57
To: Financial Services Query Randburg
Cc: Phumzile Mbutho - PRO
Subject: statements
Good day
Please assist the customer is requesting monthly statement from the first day the account was opened till to date
Your assistance will be appreciated
Regards
The email= [Email Removed]
Account number =0006365290461057716
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