We have made the biggest mistake ever signing a contract with ADT last week!!! Firstly the technician arrived at scheduled time 9:00 in the morning, then he didnt have a ladder, he left again and only returned at 15:00 that afternoon, spent 20 minutes at our home and then said all was in order. A day after one of the zones proved faulty and the alarm went off, no one phoned and no one came out to check!!! Then on Friday again the alarm went off and no response. We ordered and paid R2462.07 for remotes/panic buttons, then were told that they were out of stock and we will be refunded straigh away! Now we are told it will take 2weeks for the refund!!! Should have chosen Monitor Net!!! And if you should choose not to publish this mail dont worry I am going to post this directly on Hello Peter also for other prospective clients to take note!
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