Last year when moving house we cancelled our ADT contract, gave 30 days notice followed the procedure. I am no getting accounts for that address> Which was cancelled well within the time etc, . When ADT made contact with us they insured that the amount was settled in full, This morning they send a statement saying 30 days in arrears??
When signing up at the new address i was informed that the debt order will only run from the 1st of Feb, I received a statment in the post sayin no outstanding amounts etc, Then i get a call from the accounts department saying I am one month in arrears? I emailed the statement to the correct party, no reply.
Then this morning i get a email stating i am one month behind?
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