AfricaComplaints.com » Security » Complaint / review: Tracker Connect - Faulty Unit and no response since September 2012!! | #37757

Tracker Connect
Faulty Unit and no response since September 2012!!

Unit ZBS062GP has been faulty since September 2012. Despite numerous calls (more than 50) to your call center, this matter has not been resolved. Last month, I was sent to Rivonia where another faulty unit has been installed. This is a business vehicle and it is imperative that I am able to keep accurate track of my vehicles at all times.

Because of Trackers lack of response and pathetically poor customer service, I wish to cancel all 4 vehicles with Tracker. I will be moving my business to another tracking service.

I also want a refund for all months since September 2012 for the Unit ZBS062GP. I refuse to pay for a service that I have not received.

Date:

Company: Tracker Connect

Country: South Africa   City: Sandton

Category: Security

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