Adt Security
No Response, Cannot get through on call centre

Since ADT changed their accounts department over to Jo'burg, I have been trying to resolve an issue on a business account. No one, since November 2012, has managed to correctly capture a payment for which I have sent numerous proof of payment emails. The amount is still reflected as outstanding on our account.
We have since decided to cancel this account, and after sending a cancellation letter via email as per the email address given to me by ADT, on the 25th of January, no response has occurred.

All we want at this point is for the payment to be acknowledged and the account to be terminated asap. We have no interest in continuing a business relationship with ADT.