Complaint / review / scam report
Nt'shonalanga Valley Resort
Disappointing Service

The customer service at this wedding venue was really disappointing. I had my wedding here in April 2017, they had left out 3 items off the wedding menu, they insincerely apologised for their massive oversite by referring it to be miniscule and offered to reimburse us less than 1% of the total cost we paid them (exactly 0.77% to be exact), we requested that the food items that were left out be made so we could donate the items to the underprivileged, our request was ignored.

I do not believe this was an unreasonable request, we had asked for the items we paid for and were entitled to and their lack of response is disrespectful and lacked customer service.

Offender: Nt'shonalanga Valley Resort

Country: South Africa   Region: Gauteng   City: Centurion   Postal Code: 0183
Address: Vlakplaats 354-Jr, Centurion
Phone: 27126502012

Category: Recreation & Entertainment


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