Okay so here i go again. 9 days ago after my last complaint on Hello Peter, i get asked to send proof of payments for my unallocated payments. Which is what i had done... Then i get an email from Multichoice:
Dear Christine Visser
CASE NUMBER: 4542583
Thank you for your email.
We apologise for the quality of service that you have received from us - rest assured that this, in no way, reflects our service ethic.
We confirm that both proof of payments were received and payments allocated.
Your account will be monitored to ensure that services do not get disconnected until all payments are allocated accordingly
Thank you for taking the time to bring this matter to our attention. We appreciate your valued support.
Best wishes
Victoria Tsotetsi
The Multichoice Enquiries team
I have been emailing you since monday to check what i have to pay this month as i am getting notification that my account will be suspended if payment is not made by 29/01/2014 which is today?
I am fedup with Multichoice and if i am going to have my services disconnected all will break loose!!!
Someone needs to start doing their jobs seriously!
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