AfricaComplaints.com » Real Estate » Complaint / review: Just Letting - Disappointing Service | #248752

Just Letting
Disappointing Service

I have experienced bad service from this branch and am not making a complaint to achieve problem resolution as my dealings with JL Roodepoort are - thankfully - over but rather as a warning to those using their services.

For a company whose main focus is management of property, their internal management leaves much to be desired. I had to resend important documents various times, prove that I moved into a unit with a prepaid meter to avoid excess electrical bills and push for return of my deposit. Had I not kept records and insisted on changes to their deductions, they would have kept a much larger portion of my deposit than the finalized amount.

If I wanted to enter into business with a company where I'd have to monitor and question this amount of admin, I wouldn't complain but my rent did contribute to their commission after all.

The service is disappointing and I would discourage those considering renting via Just Letting as you will not be treated as a customer but rather another burden whom they happen to receive a monthly payment from.

Date:

Company: Just Letting

Country: South Africa   City: Roodepoort

Category: Real Estate

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google