Hi Glenrick / Buks,
Thank you for your explanation. Can you please confirm that there is now a meter reading contract in place and that our meter will be read next month?
Yes, we have been on the other side of the coin as well. In June our bill was R 8, 500.00 because no-one had been reading our meter since the beginning when the property was built, so you can understand why interim charges make us nervous.
Thanking you for your soonest response.
Regards,
From: Glenrick Van As (Kempton) [mailto: [email protected]]
Sent: Thursday, February 21, 2013 1:37 PM
To: Accounts
Cc: Litlhare L. Mokitimi; Buks Naude (Kempton Park); [Email Removed] Marinda Barnes (Kempton Park)
Subject: RE: Meter not being read again
Good Day,
As you might be aware that we had no meter reading contract in place since January therefore we had no meter readings to load for clients. Interim charges are calculated by the system based on the historic consumption on your account. This is to ensure that the client pays at least an amount every month instead of nothing and when we eventually get a reading the client is billed an astronomical amount as it
0 comments