» Politics & Government » Complaint / review: City Of Johannesburg Municipality - City of Johannesburg baffles! | #174332

City Of Johannesburg Municipality
City of Johannesburg baffles!

I made a phone call to the CoJ today to try to find out what was happening with my water account.

I got through to a very friendly young woman who told me that my Electricity had been cut off. This was somewhat odd since we have Pay as you Go Electricity and I was actually calling about my Water account.

I told her so and she promptly said that my water had been cut off.

I then asked her how she knew since I had not given her my name, account number, address or any other information. Her response was - oh sorry - well then it hasn't been cut off.

When I told her about my query, she asked me very politely to hold.

I did

For ONE AND A HALF HOURS!!! Eventually my phone cut off (Telkom lines) and I couldn't get through again.

Welcome to Africa!


Company: City Of Johannesburg Municipality

Country: South Africa   City: Central

Category: Politics & Government


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