Magic In A Box
Received wrong item - promises not kept

I ordered an item on Thuesday 02/04/13 from Magic In a Box and received the item within two days, but to my surprise, the WRONG item.

I phoned them within minutes, and they promised to send the correct item on Monday. On Monday I phoned them again, and they promised again within that week.
Another week had gone by, still not item. I am stuck with something I really don't want.
I tried to phone again and left messages, but there is no reply.